Artificial Intelligence (AI) offers immense opportunities for federal agencies to reduce costs and improve performance but will need proper policy, budget, and leadership support, along with cultural change and proper ethical guidelines on the road ahead. The Professional Services Council Foundation (PSCF) released a research report, “Federal AI Adoption: Where it Stands, Where it is Heading, and the Opportunities and Challenges Ahead,” which explores the federal government’s steps in its AI adoption journey.
“AI is here, and it is here to stay,” said David J. Berteau, PSCF President and CEO. “What we found in our research is that there are a number of risks in exploring the unknown in the world of AI and that many agencies want to balance these risks with measurable results. This report explores both the risks and the expected rewards of adopting AI in the federal government.”
As seen in the report’s infographic, there are a growing number of proven use cases and vast opportunities for AI adoption.
As part of its research for this report, PSCF interviewed numerous federal AI project leaders, practitioners, and industry experts. Many of the federal AI practitioners interviewed agreed that one critical ingredient for success is having a champion for AI at a high level to help drive a culture change in embracing new technologies.
PSCF anticipates a marked acceleration of federal AI adoption, due in part to policy development such as the Executive Order on AI, the Modernizing Government Technology Act, the President’s Management Agenda, increasing bipartisan congressional interest in AI, and the explosive growth of Other Transaction Authority (OTA).
“AI is transformational and disruptive all at once,” said Alan Chvotkin, the PSCF secretary/treasurer. “The report highlights ways to navigate this disruption by engaging the workforce to be a part of the modernization process so that their insights are considered and that employees have full buy-in.”